Privacy and Refund Policy

Tango Tutors Privacy Policy

Tango Tutors acknowledges the security of personal information. To set up your account with us, our administrators would collect some personal information (e.g., Skype ID, Phone number, Grade/Level of education etc.) from you. We collect your personal information for the following reasons:
1. To personalize your tutoring sessions.
2. To make sure that you’re on the right track.
Students/parents are prohibited to share their personal information with the tutor/s (such as but not limited to Skype IDs, email addresses and phone numbers etc.) Tango Tutors administrators have the authority to handle all logistics of communications.
We advise students to not engage in personal conversations with the tutor during and after the tutoring sessions. This aims to to maintain professionalism and a healthy environment where delivering quality education is the primary goal.

Cookies are files that your web browser shows up on your computer when you visit a particular website. We use cookies to tell us how often you visit our site and what pages you go to on our site. The cookie itself does not have personal information in it, so no one except Tango Tutors can figure out who you are from our cookie.
At times, we use files from other companies often called third-party cookies to help us see where people go on our website, to improve our services. Third-party cookies do not contain any personally identifying information, and the third party cannot figure out who you are or contact you.

Tango Tutors takes full responsibility of the tutoring sessions and ensures that these sessions are both beneficial and exciting for the students.
Payment for the tutoring sessions is made before the sessions and is non-refundable. Tango Tutors team ensures that all sessions are successfully carried out.
In case, students/parents are not satisfied by the performance of a specific tutor, the Tango Tutors administration would conduct a thorough review and might change the tutor for the remaining sessions. No refunds shall be made.